New Shop Opening Soon in Birmingham, MI!! Private appointments available at this time.

FAQ

When do you list new rugs?

Follow Perch 313 on Instagram and Facebook to get up-to-date information on the arrival of new rugs. I also have a growing collection of rugs, not listed online, in my studio in Ferndale, Michigan. You can visit the studio by appointment or request pictures.

How are your rugs priced?

It is my intention to source affordable rugs, that will provide customers with alternatives to big box stores. Vintage rugs are one-of-a-kind, and pricing is dependent on many factors such as size, region, age, and how rare the dye was when the rug was loomed.

Tell me about shipping

Shipping is added at check out, based on zip code and weight of rug. I will work to keep shipping costs as low as possible, using UPS, FedEx, and USPS.

Local customers can pick up their rugs at my studio in Ferndale, Michigan. Please alert me to this so I can provide a discount code for you.

All orders will be shipped within 1-3 days of payment. 

May I return a rug?

I want you to love your purchase. If for some reason, you are unhappy with your product, please contact me within three days of delivery. 

For returned items: We will notify you once your item has been received and inspected. We require all returned items to be unused and in the original condition. Customer will receive Perch 313 store credit, minus shipping charges. Customer is responsible for return shipping. All items must be received by Perch 313 within seven days of return notification.

All sale and promotional items are final sale. 

Please remember these are vintage rugs, imperfections and wear are part of their unique charm.

Are your photos edited?

All my pictures are taken by a professional photographer, or by me with my iPhone 11 Pro. Natural lighting is used, and we strive to represent the true colors of the rug. Please bear in mind, lighting and colors may appear slightly different on different screens. If you have questions, I am happy to match a rug to a paint sample or sent additional pictures.

How do I clean a vintage rug?

All rugs and textiles are professionally cleaned before they ship. Once you have a vintage rug in your home, you should plan on weekly vacuuming, taking care to vacuum with the grain of the rug texture. Vacuum the flip side at least once a month. If you experience a spill or stain: first spot clean with mild soap and water, then blot gently with a cloth. For pet stains, you can try 1:1 vinegar and water, blotting gently. 

Do you lease rugs for events or real estate staging?

Of course! Please contact me at perch313textiles@gmail.com for more information. 

Do you offer discounts for industry professionals?

Yes! I am happy to offer discounts to interior designers, decorators, and other design professionals. Please contact me for details.

How do I get access to your gorgeous collection of exclusive and unlisted rugs?

Follow me on Facebook or Instagram to find out about my latest Pop Up shops, or for open hours at the studio. You can message me on Facebook or Instagram, or email me at perch313textiles@gmail.com.

The Perch 313 studio is located at:
The East Wall Collective
1149 Hilton Road
Ferndale, MI 48220

Reminder, that studio hours are by appointment only.

You can also follow Perch 313 on Pinterest. There, you can browse our favorite design and home décor ideas and get inspiration for styling your very own vintage rugs.

 

Please feel free to reach out to me with any additional questions or concerns.